After-sales & rental management

After-sales service that starts on completion day

For many buyers, the hardest part begins after the title deed transfer. Utility contracts are in Turkish, and a new-build apartment may need snagging and furnishing. Moreover, an owner who lives abroad needs someone reliable to look after the property. Our after-sales and rental management service covers these tasks. Therefore, your property is ready to use, let or maintain without daily effort from you. Our property management in Istanbul keeps the apartment running smoothly while you are away.

Our advisory service is free for buyers, from the first consultation to after-sales support. Third-party costs, such as legal fees, the title deed fee, taxes, and translation and notary costs, are paid to the relevant parties as usual. Supplier costs, such as furniture, repairs and utility bills, are also paid directly to the suppliers.

Settling in: handover, utilities and furnishing

• Handover: for new-build purchases, we attend the handover with you or on your behalf. We then record any defects in a snagging list and follow up until the developer resolves them.
• Utilities: we arrange the transfer or opening of electricity, water, natural gas and internet subscriptions in your name, and explain how bills are paid from abroad.
• Furnishing: if you plan to live in the property or let it furnished, we coordinate furniture, appliances, curtains and small works. We use suppliers you approve, within a budget agreed in advance.
• Registration: we help with address registration and remind you of the annual property tax, the renewal of DASK earthquake insurance and the monthly service charge.

Property management in Istanbul

When you are not in Istanbul, small issues can become expensive ones. Our property management covers periodic visits, coordination of repairs with qualified tradespeople, contact with the building management and a short report after each visit. You approve costs before work is carried out, and invoices are kept on file.

Rental management in Turkey

If you want to let your property, we focus on long-term residential and office lettings, which are the most predictable option for owners who live abroad.

• Advice on a realistic rent based on comparable properties, without promises of a particular yield.
• Tenant search, viewings and checks on the prospective tenant.
• A written lease agreement, deposit handling and an inventory with photos at the start and end of the tenancy.
• Rent follow-up, communication with the tenant and coordination of maintenance during the tenancy.

Short-term holiday letting is regulated in Turkey. Since 2024, renting a home to tourists for short periods requires a permit from the Ministry of Culture and Tourism. The consent of the other owners in the building is part of the application. We explain these rules before you decide how to use the property. Rental income must be declared in Turkey, and we recommend discussing the tax treatment with a tax adviser.

Resale support

When you decide to sell, we help you prepare. This covers an updated market assessment, the documents buyers ask for, presentation and the title deed transfer. If your property carries a citizenship-related annotation, we check when it can be sold before any steps are taken.

Plan your after-sales service

After-sales support can be agreed at the start of your purchase or at any time later. Read how the purchase and legal process leads into handover, see all our property advisory services, or browse ready-to-move properties in Istanbul. To discuss management for a property you already own, send the form below.

Frequently asked questions